Privacy policy
What information this website collects, why, and what you can ask me to do with it. Written in plain language.
Last updated
Who I am
This website is run by Charbel Morkos, a freelance web designer and developer in Lebanon trading as charbel.builds. When this page says "I" or "me", it means me. You can reach me at hello@charbelbuilds.online.
I am responsible for the personal information collected through this website.
What I collect
What you tell me. When you fill in one of my forms (Get started, Get a quote or the quote form on my ad page), I receive what you enter: your name, business name, industry, website or Instagram, the services you're interested in, budget range, timeline, your message, phone number, email and how you'd like me to contact you.
When you message me. If you contact me by WhatsApp, email or Instagram, I receive your message and the contact details those apps share with me.
How you found this site. When you send a form, I also save which ad, link or website brought you here and the first page you visited, so I know which of my ads work. To stop spam, I keep a scrambled (hashed) version of your IP address, never the address itself.
Basic technical information. Like every website, the server that hosts this site records standard technical details for security and to keep it running, such as your IP address, browser type and the pages you visit.
Advertising data. This site uses the Meta pixel, explained below.
I don't ask for payment card details on this website, and I don't knowingly collect information from anyone under 18.
How I use it
- To reply to your request, prepare a quote and book a call with you.
- To deliver and support your project if you become a client, including invoices and records I'm required to keep.
- To keep this website secure and working.
- To measure whether my ads on Facebook and Instagram bring real enquiries, and to show my ads to people likely to be interested.
I don't sell your information, and I don't add you to a mailing list without asking.
How long I keep it
If we don't end up working together, I delete your form details within 24 months of your last message. If you become a client, I keep project records and invoices for as long as Lebanese law requires for business records.
Your rights
You can ask me at any time to:
- see the personal information I hold about you,
- correct anything that is wrong,
- delete your information, unless I need to keep it by law,
- stop using it for advertising.
Email hello@charbelbuilds.online and I'll reply within 30 days. These rights follow Lebanon's Law No. 81 of 2018 on electronic transactions and personal data.
How I protect it
This site uses an encrypted connection (HTTPS), and access to form submissions is limited to me. No system is perfectly secure, but I take reasonable steps to protect your information and will tell you if something goes wrong that affects you.
Changes to this policy
If I change how I handle your information, I'll update this page and the date at the top.