--- title: "Privacy policy" description: "What information charbel.builds collects, why, who it is shared with, and how to ask for it to be corrected or deleted." url: https://charbelbuilds.online/privacy --- [Home](https://charbelbuilds.online/) Privacy policy # Privacy policy What information this website collects, why, and what you can ask me to do with it. Written in plain language. Last updated 15 October 2026 On this page 1. Who I am 2. What I collect 3. How I use it 4. Cookies and the Meta pixel 5. Who I share it with 6. How long I keep it 7. Your rights 8. How I protect it 9. Changes to this policy ## Who I am This website is run by Charbel Morkos, a freelance web designer and developer in Lebanon trading as charbel.builds. When this page says "I" or "me", it means me. You can reach me at [hello@charbelbuilds.online](mailto:hello@charbelbuilds.online) . I am responsible for the personal information collected through this website. ## What I collect **What you tell me.** When you fill in one of my forms (Get started, Get a quote or the quote form on my ad page), I receive what you enter: your name, business name, industry, website or Instagram, the services you're interested in, budget range, timeline, your message, phone number, email and how you'd like me to contact you. **When you message me.** If you contact me by WhatsApp, email or Instagram, I receive your message and the contact details those apps share with me. **How you found this site.** When you send a form, I also save which ad, link or website brought you here and the first page you visited, so I know which of my ads work. To stop spam, I keep a scrambled (hashed) version of your IP address, never the address itself. **Basic technical information.** Like every website, the server that hosts this site records standard technical details for security and to keep it running, such as your IP address, browser type and the pages you visit. **Advertising data.** This site uses the Meta pixel, explained below. I don't ask for payment card details on this website, and I don't knowingly collect information from anyone under 18. ## How I use it - To reply to your request, prepare a quote and book a call with you. - To deliver and support your project if you become a client, including invoices and records I'm required to keep. - To keep this website secure and working. - To measure whether my ads on Facebook and Instagram bring real enquiries, and to show my ads to people likely to be interested. I don't sell your information, and I don't add you to a mailing list without asking. ## Cookies and the Meta pixel **Visitor statistics.** To know how many people visit this site and which pages they read, each page you open is counted on my own server: the page, the site or app that sent you, and whether you use a phone or a computer. No cookies are used, nothing is shared with Google or anyone else, and your IP address is not stored: it is turned into an anonymous code that changes every day. These statistics are deleted after 13 months. **Your theme setting.** If you switch between light and dark mode, your browser remembers your choice on your own device. Nothing is sent to me. **The Meta pixel.** This site uses the Meta pixel, a small piece of code from Meta (the company behind Facebook and Instagram). It tells Meta when someone visits a page or sends the contact form, which helps me see which ads work and show ads to similar people. Meta may use cookies and combine this with information it already has about you, under [Meta's privacy policy](https://www.facebook.com/privacy/policy/) . You can control how Meta uses this data for ads in your [Facebook and Instagram ad preferences](https://accountscenter.facebook.com/ad_preferences) , and you can block or delete cookies in your browser settings. ## Who I share it with I only share your information with the services I need to run this business: - My web hosting provider, which stores this website and the form submissions. - My email provider and WhatsApp, which carry our messages. - Meta, through the pixel described above. I may also share information if the law requires it. Some of these providers store data outside Lebanon. ## How long I keep it If we don't end up working together, I delete your form details within 24 months of your last message. If you become a client, I keep project records and invoices for as long as Lebanese law requires for business records. ## Your rights You can ask me at any time to: - see the personal information I hold about you, - correct anything that is wrong, - delete your information, unless I need to keep it by law, - stop using it for advertising. Email [hello@charbelbuilds.online](mailto:hello@charbelbuilds.online) and I'll reply within 30 days. These rights follow Lebanon's Law No. 81 of 2018 on electronic transactions and personal data. ## How I protect it This site uses an encrypted connection (HTTPS), and access to form submissions is limited to me. No system is perfectly secure, but I take reasonable steps to protect your information and will tell you if something goes wrong that affects you. ## Changes to this policy If I change how I handle your information, I'll update this page and the date at the top. Questions about this page? Email [hello@charbelbuilds.online](mailto:hello@charbelbuilds.online) or WhatsApp [+961 81 627 526](https://wa.me/96181627526) . --- *charbel.builds is run by Charbel Morkos, a freelance web designer and developer in Lebanon. Email hello@charbelbuilds.online, WhatsApp +961 81 627 526. Facts about the business, with sources: https://charbelbuilds.online/facts.md ยท All pages: https://charbelbuilds.online/llms.txt*